Visit Express Post guarantee for full details and service conditions including details of the compensation available.įor all other items we endeavour to deliver your item within the estimated timeframe for delivery, however as a postal service carrier we do not guarantee specific day delivery, only delivery within a reasonable timeframe. If we don't deliver your Express Post item in line with this guarantee, we will provide you with a replacement envelope or satchel or refund the cost of posting your parcel as compensation. For Express Post items, we commit to complying with the next day delivery guarantee.
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